Quick Summary
GoPlay operates across multiple platforms (Minecraft, website, Discord, etc.). Each collects limited data only when necessary for gameplay, security, or support.
We do not collect unnecessary data, and systems generally operate independently. However, limited information may be cross-referenced between systems when required for security, moderation, or account linking features.
Examples of data that may be logged:
• In-game: inventories, item transfers, commands, signs, messages (/msg, /mail)
• Website: login history, form submissions, moderation logs
• Discord: message edits/deletions, nickname changes, moderation actions via bots
• Devices: IP addresses, VPN flags, and browser connection details
This helps us moderate, resolve disputes, and maintain security. Only authorized staff may access logs under strict confidentiality, logging, and auditing controls.
Recent Updates (May 2026)
• Improved system data sharing clarity (limited cross-system use for security & account linking)
• Added data retention policy details
• Added data security and access logging improvements
• Expanded third-party service transparency
• Clarified Satellite visibility restrictions and protected areas
• Updated policy date to May 2026
Acceptance of Privacy Policy
By using GoPlay, you agree to our Privacy Policy and Terms of Service.
If you do not agree, please stop using our services.
What We Collect (Based on How You Use GoPlay)
Account Information: Minecraft usernames, linked Discord accounts, and submitted forms.
Usage Data: Playtime, purchases, and votes tracked through gameplay systems.
Device Information: IP addresses and connection data for stability and moderation.
Communication Logs: Messages or tickets temporarily stored for investigations.
Website Activity: Login timestamps, forms, and site interactions.
Discord Metadata: Nickname changes, joins/leaves, moderation actions under Discord’s rules.
Private Inputs: Text on signs, books, or /msg may be reviewed only when relevant to moderation, support, or security investigations by authorized staff.
Satellites
GoPlay provides optional live satellite-style world maps through Satellite, available at:
goplaymc.net/satellites
These maps visually render parts of GoPlay and may show:
• World terrain and structures
• Player-built areas (only in enabled or allowed regions)
• Your in-game location while you are online (on enabled servers only)
Satellite does not store:
• IP addresses
• chat messages
• private messages
• personal identifiers
Player locations are shown only while you are connected and are not stored after you disconnect. Visibility may vary depending on server configuration or protected regions.
How We Use Data
Data is used only to:
• Improve gameplay and community experience
• Detect cheating, scams, or rule violations
• Communicate security or service updates
• Monitor performance and fix issues
• Review moderation and appeals
We process data only when necessary for gameplay functionality, security, rule enforcement, or user support.
Legal Basis for Processing
We process data based on legitimate operational needs, including:
• Providing server functionality and gameplay systems
• Enforcing rules and preventing abuse
• Maintaining security and preventing fraud or cheating
• Supporting users and handling requests
Who Can Access Your Information
GoPlay never sells player data. Limited information may be shared with verified providers (hosting, analytics, security, and communication services) under confidentiality agreements.
Authorized staff includes senior moderators, administrators, and developers. Access is strictly limited, logged where applicable, and subject to internal auditing for accountability and misuse prevention.
Data Security
We use reasonable technical and organizational measures to protect your data. Access is restricted to authorized staff only and monitored where possible. We use secure hosting and third-party providers to help prevent unauthorized access, data loss, or abuse.
Third-Party Services
GoPlay uses trusted third-party services for hosting, security, analytics, communication, and payments. These providers may process limited data under their own privacy policies. We do not sell your data to any third party.
Your Rights & Control
You can request:
• Access to your stored data (where legally permitted)
• Correction of inaccurate information
• Deletion of data where applicable
• Opt-out of promotional messages
• Review of account-related records where legally allowed
Cookies & Tracking
We use cookies to maintain sessions and analyze usage. This may include third-party analytics or security services. You can disable cookies in your browser, but some features may not work properly.
Payment Processing
Store payments are securely processed by Tebex Ltd. (tebex.io) under their Privacy Policy. We do not store payment card information.
International Data Transfers
GoPlay’s data may be processed on servers located in the United States or European Union depending on infrastructure providers. All transfers are handled securely and in compliance with applicable privacy laws.
Data Retention
We retain data only as long as necessary for gameplay, security, moderation, legal compliance, or support purposes. Some logs may be stored longer if required for investigations or abuse prevention.
Children’s Privacy
GoPlay does not knowingly collect personal data from children under the age of 13. If we become aware that such data has been collected, we will delete it where possible, including associated account records. Parents or guardians may contact support to request removal.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of GoPlay after changes means you accept the updated policy.
Contact
For privacy-related questions or requests, please visit GoPlay Support. We aim to respond within a reasonable timeframe.
Last updated: May 30, 2026